Purchasing Orders Online and Subscription Renewals
NOTICE: Our new online store is now live!
We have a new billing provider for online orders through Fastspring!
Note that the old store (digital river/mycommerce) will no longer process new orders and renewals starting in December 2024. Previous subscriptions purchased (before November 2024) can be renewed in the new store by logging in with your email address and updating your payment information, or by starting a new subscription.
* Moving forward, please be advised that your bank statements will now show as "FS* canvasgfx" for your subscriptions with Canvas GFX. For help contact support@canvasgfx.com.
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How do online purchases work?
Overview: Canvas GFX works with Fastspring for our online order. Fastspring is an authorized reseller of Canvas software who provides links to installers and our license keys. Applies To: Canvas X Geo, Canvas X Pro, Canvas X Draw (mac and windows) ...
Will my Canvas Subscription automatically renew?
Overview: When you purchase through the shopping cart, auto renewal is set on by default, or you can change to 'manual renew' at checkout. You will receive reminder emails 5 days before it expires and will be automatically renewed at the end of your ...
How do I place a new order online?
Overview: You can place an online order by clicking on Pricing at the top of the Canvas GFX webpage. Scroll down to select the Canvas product you wish to purchase and the pricing options will be listed below. For additional assistance, please ...
How to Deactivate a Subscription License Seat
Overview: Deactivating a subscription seat is useful in the event that you would like to install Canvas on a new device or free up available seats. Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw Steps To Perform: 1. Go ...
How To move a Subscription from one computer to another
Overview: You have the ability to move your Canvas Subscription from one computer to another, in the event your computer stops working or if you buy a new one. Applies To: Canvas X Draw (Mac/Win), Canvas X Geo, Canvas X Pro Steps To Perform: 1. ...