How can I get a copy of my invoice?
Overview: To request a copy of your invoice, please contact us at Orders@canvasgfx.com or call us at 1-833-721-0829 and we will be happy to assist you.
Can I order by phone?
Overview: If you wish to order Canvas over the phone, please call us at 1-833-721-0829 and we will be happy to assist you.
How do I place a new order online?
Overview: You can place an online order by clicking on Pricing at the top of the Canvas GFX webpage. Scroll down to select the Canvas product you wish to purchase and the pricing options will be listed below. For additional assistance, please ...
How to Convert MetaObjects to Canvas Objects
Overview: When pasting into Canvas X from other applications, a MetaObject container is created. The MetaObject is a Canvas X "Container" for a system metafile (WMF/EMF). These files are not readily editable until you convert to a Canvas object. ...
When will my credit card be charged?
Overview: Once an order is placed in the Cart or via the phone through a Canvas agent, your bank card will be charged immediately after. Please create a ticket if you have any questions or suggestions for this article. Thank you for using Canvas.
How do online purchases work?
Overview: Canvas GFX works with Digital River whose online shopping cart service is called MyCommerce Share-it. They are an authorized reseller of Canvas software who provide links to installers and our license keys. Applies To: Canvas X, Canvas X ...