How do I place a new order online?
Overview: You can place an online order by clicking on
Pricing at the top of the Canvas GFX webpage. Scroll down to select the Canvas product you wish to purchase and the pricing options will be listed below.
For additional assistance,
please contact Customer
Care to create a Support Ticket or contact us by
phone at 1-833-721-0829 and a Support agent can assist you.
Related Articles
How do online purchases work?
Overview: Canvas GFX works with Fastspring for our online order. Fastspring is an authorized reseller of Canvas software who provides links to installers and our license keys. Applies To: Canvas X Geo, Canvas X Pro, Canvas X Draw (mac and windows) ...
When will my credit card be charged?
Overview: Once an order is placed in the Cart or via the phone through a Canvas agent, your bank card will be charged immediately after. Please create a ticket if you have any questions or suggestions for this article. Thank you for using Canvas.
Will my Canvas Subscription automatically renew?
Overview: When you purchase through the shopping cart, auto renewal is set on by default, or you can change to 'manual renew' at checkout. You will receive reminder emails 5 days before it expires and will be automatically renewed at the end of your ...
Purchasing Orders Online and Subscription Renewals
NOTICE: Our new online store is now live! We have a new billing provider for online orders through Fastspring! Note that the old store (digital river/mycommerce) will no longer process new orders and renewals starting in December 2024. Previous ...
How will Canvas purchases appear on my bank or credit card statement using the cart?
Overview: Canvas purchases are processed through Fastspring and will appear using the below charge description. Applies To: Canvas X Draw, Canvas X Geo, Canvas X Pro, Canvas X View Steps To Locate: 1. The charge will appear on your bank statement as: ...