How To move a Subscription from one computer to another

Overview: You have the ability to move your Canvas Subscription from one computer to another, in the event your computer stops working or if you buy a new one.

Applies To: Canvas X Draw (Mac/Win), Canvas X Geo, Canvas X Pro

Steps To Perform:

1. Uninstall Canvas from the computer to be deactivated, if possible.

2. Log into the CanvasID portal: https://cvidportal.canvasgfx.com/

3. Click My Apps.

4. Scroll down to the My Plans section. Notice the Available Installs. Select your Canvas X Subscription and select "Plan Details".

5. Click Deactivate on the computer to be deactivated.

6. Confirm your selection by clicking "Yes, I want to deactivate this machine."

7. Your device is now deactivated and you now have a newly Available Install.

Please create a ticket if you have any questions or suggestions for this article. Thank you for using Canvas.