How To move a Subscription from one computer to another

How To move a Subscription from one computer to another

Overview: You have the ability to move your Canvas Subscription from one computer to another, in the event your computer stops working or if you buy a new one. 


Applies To: Canvas X Draw (Mac/Win), Canvas X Geo, Canvas X Pro

Steps To Perform:

1. Uninstall Canvas from the computer to be deactivated, if possible.

2. Log into the CanvasID portal: https://cvidportal.canvasgfx.com/


3. Click My Apps.


4. Scroll down to the My Plans section. Notice the Available Installs. Select your Canvas X Subscription and select "Plan Details".


5. Click Deactivate on the computer to be deactivated. 



6. Confirm your selection by clicking "Yes, I want to deactivate this machine."


7. Your device is now deactivated and you now have a newly Available Install.


Please create a ticket if you have any questions or suggestions for this article. Thank you for using Canvas. 

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