How do online purchases work?
Overview: Canvas GFX works with Digital River whose online shopping cart service is called MyCommerce Share-it. They are an authorized reseller of Canvas software who provide links to installers and our license keys.
Applies To: Canvas X, Canvas X Geo, Canvas X Pro, Canvas X Draw
Steps To Locate Information on your Order:
1. Answers to the most frequently asked questions / contact and your order data.
2. Your order data:
Please locate your MyCommerce Share-it Order Number and contact Customer Care or phone at 1-833-721-0829, if you have further questions.
How do I place a new order online?
Overview: You can place an online order by clicking on Pricing at the top of the Canvas GFX webpage. Scroll down to select the Canvas product you wish to purchase and the pricing options will be listed below. For additional assistance, please ...
How will Canvas purchases appear on my bank or credit card statement using the cart?
Overview: Canvas purchases are processed through MyCommerce and will appear using the below charge description. Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X View, Canvas X Draw Steps To Locate: 1. The charge will appear on your bank ...
Will my Canvas Subscription automatically renew?
Overview: When you purchase through the MyCommerce cart, auto renewal is set on by default. You will receive reminder emails 5 days before it expires and will be automatically renewed at the end of your period (monthly or annual). The charge will be ...
When will my credit card be charged?
Overview: Once an order is placed in the Cart or via the phone through a Canvas agent, your bank card will be charged immediately after. Please create a ticket if you have any questions or suggestions for this article. Thank you for using Canvas.
How do I get my license information after purchase?
Overview: After making a purchase for Canvas Software through the cart, you are taken to a webpage that provides the license information and Canvas installer download link. You will also receive this information in an email from “share-it!” ...