How to Deactivate a Subscription License Seat

How to Deactivate a Subscription License Seat

Overview: Deactivating a subscription seat is useful in the event that you would like to install Canvas on a new device or free up available seats.

Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw

Steps To Perform:
1. Go to https://cvidportal.canvasgfx.com/login and log into your CanvasID.

2. Click My Apps.


3. Scroll down to the My Plans section. Notice the Available Installs. Select your Canvas X Subscription and select "Plan Details".


4. Click "Deactivate" next to the device you wish to disable.


5. Confirm your selection by clicking "Yes, I want to deactivate this machine."


6. Your device is now deactivated and you now have a newly Available Install.

Please create a ticket if you have any questions or suggestions for this article. Thank you for using Canvas. 


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