How to Uninstall Canvas on Windows

How to Uninstall Canvas on Windows

Overview: This article outlines how to remove Canvas X from your Windows PC

Applies To: Canvas X, Canvas X Geo, Canvas X3

Steps To Perform:
  1. Open the Windows Control Panel | Add or Remove Programs, select Canvas X and click Uninstall.
  2. Delete the Canvas X Application settings under the user profile folder:
    1. In Windows Explorer, navigate to this folder: C:\Users\{user name}\AppData\Roaming\ACD Systems or Canvas GFX
    2. Delete the "Canvas X" folder.
      Note : If you cannot view the Application Data folder:
  1. Open File Explorer from the taskbar.
  2. Select View > Options > Change folder and search options.
  3. Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives.
  4. Click Apply and click OK.
3. Navigate to C:\Program Files\ACD Systems or Canvas GFX. Delete the "Canvas X" folder if it exists.
4. Now, please be very careful with the following steps:
  1. From the Start Menu click Run.
  2. Type in "Regedit" and click OK. You are now in the Windows Registry Editor.
  3. Navigate to: HKEY_CURRENT_USER\Software\ACD Systems or Canvas GFX\
  4. Delete the Canvas X folder if it exists.
  5. Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\ACD Systems or Canvas GFX\
  6. Delete the Canvas X folder if it exists.
  7. Exit the Windows Registry Editor.
5. Restart your PC.

You can now re-install Canvas X. 


Please create a ticket if you have any questions or suggestions for this article. Thank you for using Canvas. 
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