How will Canvas purchases appear on my bank or credit card statement using the cart?
Overview: Canvas purchases are processed through MyCommerce and will appear using the below charge description.
Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X View, Canvas X Draw
Steps To Locate:
1. The charge will appear on your bank statement as:
“DRI*CanvasGFX”
2. Earlier purchases prior to September 2019 would appear as:
“ACD SYSTEMS INTERNATIO” or “PAYPAL* ACD SYSTEMS”
Please create a ticket if you have any problems or suggestions for this article. Thank you for using Canvas.
Related Articles
How will credit card charges appear on my bank or credit card statement?
Overview: Canvas orders placed on the cart appear as followed: Current charges will appear on your bank statement as: “DRI*CanvasGFX” Earlier purchases would appear as: “ACD SYSTEMS INTERNATIO” or “PAYPAL* ACD SYSTEMS” Please create a ticket if you ...
When will my credit card be charged?
Overview: Once an order is placed in the Cart or via the phone through a Canvas agent, your bank card will be charged immediately after. Please create a ticket if you have any questions or suggestions for this article. Thank you for using Canvas.
Should I put spaces or dashes in my credit card number?
Overview: If your credit card number is not being accepted, make sure numbers are entered as a continuous string of numbers, without dashes or spaces. If you are still experiencing issues inputting your card, please contact us by phone ...
Will my Canvas Subscription automatically renew?
Overview: When you purchase through the MyCommerce cart, auto renewal is set on by default. You will receive reminder emails 5 days before it expires and will be automatically renewed at the end of your period (monthly or annual). The charge will be ...
What address should I enter on the billing page?
Overview: For credit card verification, you must enter the address exactly as it appears on your credit card statement. Please create a ticket if you have any problems or suggestions for this article. Thank you for using Canvas.