How will Canvas purchases appear on my bank or credit card statement using the cart?
Overview: Canvas purchases are processed through Fastspring and will appear using the below charge description.
Applies To: Canvas X Draw, Canvas X Geo, Canvas X Pro, Canvas X View
Steps To Locate:
1. The charge will appear on your bank statement as:
“FS*CanvasGFX”
** Orders placed prior to Nov 2024 will show “DRI*CanvasGFX”
*** Earlier purchases prior to September 2019 would appear as:
“ACD SYSTEMS INTERNATIO” or “PAYPAL* ACD SYSTEMS”
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How will credit card charges appear on my bank or credit card statement?
Overview: Canvas orders placed on the cart appear as followed: Current charges will appear on your bank statement as: “DRI*CanvasGFX” Earlier purchases would appear as: “ACD SYSTEMS INTERNATIO” or “PAYPAL* ACD SYSTEMS” Please create a ticket if you ...
When will my credit card be charged?
Overview: Once an order is placed in the Cart or via the phone through a Canvas agent, your bank card will be charged immediately after. Please create a ticket if you have any questions or suggestions for this article. Thank you for using Canvas.
Will my Canvas Subscription automatically renew?
Overview: When you purchase through the shopping cart, auto renewal is set on by default, or you can change to 'manual renew' at checkout. You will receive reminder emails 5 days before it expires and will be automatically renewed at the end of your ...
Should I put spaces or dashes in my credit card number?
Overview: If your credit card number is not being accepted, make sure numbers are entered as a continuous string of numbers, without dashes or spaces. If you are still experiencing issues inputting your card, please contact us by phone ...
What address should I enter on the billing page?
Overview: For credit card verification, you must enter the address exactly as it appears on your credit card statement. Please create a ticket if you have any problems or suggestions for this article. Thank you for using Canvas.