How will credit card charges appear on my bank or credit card statement?

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• How will Canvas purchases appear on my bank or credit card statement using the cart?

  Overview: Canvas purchases are processed through Fastspring and will appear using the below charge description. Applies To: Canvas X Draw, Canvas X Geo, Canvas X Pro, Canvas X View Steps To Locate: 1. The charge will appear on your bank statement as: ...

• When will my credit card be charged?

  Overview: Once an order is placed in the Cart or via the phone through a Canvas agent, your bank card will be charged immediately after. Please create a ticket if you have any questions or suggestions for this article. Thank you for using Canvas. 

• Should I put spaces or dashes in my credit card number?

  Overview: If your credit card number is not being accepted, make sure numbers are entered as a continuous string of numbers, without dashes or spaces. If you are still experiencing issues inputting your card, please contact us by phone ...

• What address should I enter on the billing page?

  Overview: For credit card verification, you must enter the address exactly as it appears on your credit card statement. Please create a ticket if you have any problems or suggestions for this article. Thank you for using Canvas. 

• Can I order by phone?

  Overview: If you wish to order Canvas over the phone, please call us at 1-833-721-0829 and we will be happy to assist you.