Perpetual License Offline Registration

Perpetual License Offline Registration

Some organizations have restricted or limited Internet access.  Offline registration allows people to register their perpetually licensed application on one machine disconnected from the Internet with another.  The following are the steps to complete Offline Registration where Canvas is installed using another computer that does have Internet access.  

Note: If you have purchased a subscription application, you must connect to the Internet when you install Canvas, and will need to connect to our licensing server at least once every 30 days to continue use

1. Open Canvas, and click the link Offline Registration in the top right.

2. Enter your license key, and press Continue.

3. In the next step, you will get the Request code, License Key you entered, and instructions to get the Application Unlock Code from our website. Copy these somewhere, or you can click the Save button and save the information into a text file.

4. On another computer with Internet access, go to CanvasID: (alternatively go to, and click Sign In.)  Either create an account, or log in with an existing CanvasID or acdID.

5. Click My Account

6. Click Offline Application Unlock Code.

7. Enter both your Request Code and License Key. Click Submit.

8. This will generate an Unlock Code. Copy the Unlock code. (Select the code and press CTRL-C on your keyboard, and get this code to your offline computer where you are installing Canvas.)

9. In Canvas, click Enter Unlock Code

10. Enter your Unlock code. (Paste the code with CTRL-V.)

11. Click Verify.

12. Restart Canvas to complete the licensing process.

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