Perpetual License Offline Registration

Perpetual License Offline Registration

Some organizations have restricted or limited Internet access.  Offline registration allows people to register their perpetually licensed application on one machine disconnected from the Internet with another.  The following are the steps to complete Offline Registration where Canvas is installed using another computer that does have Internet access.  


Note: If you have purchased a subscription application, you must connect to the Internet when you install Canvas, and will need to connect to our licensing server at least once every 30 days to continue use


1. Open Canvas, and click the link Offline Registration in the top right.


2. Enter your license key, and press Continue.


3. In the next step, you will get the Request code, License Key you entered, and instructions to get the Application Unlock Code from our website. Copy these somewhere, or you can click the Save button and save the information into a text file.


4. On another computer with Internet access, go to CanvasID: https://cvidportal.canvasgfx.com (alternatively go to www.canvasgfx.com, and click Sign In.)  Either create an account, or log in with an existing CanvasID or acdID.


5. Click My Account



6. Click Offline Application Unlock Code.


7. Enter both your Request Code and License Key. Click Submit.


8. This will generate an Unlock Code. Copy the Unlock code. (Select the code and press CTRL-C on your keyboard, and get this code to your offline computer where you are installing Canvas.)

9. In Canvas, click Enter Unlock Code

10. Enter your Unlock code. (Paste the code with CTRL-V.)

11. Click Verify.

12. Restart Canvas to complete the licensing process.

    • Related Articles

    • What do I do if my license key does not work?

      Overview: There are two types of licenses; Legacy Perpetual and Subscription Licenses  Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw Steps To Perform: 1. Verify that you have the correct license key for the appropriate product version. ...
    • Canvas Message: "The entered License Key is not valid. Please check your license key"

      Overview: Canvas License keys are specific to its version. For instance: If you install Canvas X and try to use a key from an earlier version (e.g. Canvas X 2019), the following message will appear: Applies To: Canvas X, Canvas X Geo, Canvas X3, ...
    • How many computers can I put a license on?

      Overview: Each license can only be used to register the program on one computer. If you are looking to get more than one license, we can offer a discount for multiple licenses. Please contact our sales department at sales@canvasgfx.com. Applies To: ...
    • How do I get my license information after purchase?

      Overview: After making a purchase for Canvas Software through the cart, you are taken to a webpage that provides the license information and Canvas installer download link.  You will also receive this information in an email from “share-it!” ...
    • How to Deactivate a Subscription License Seat

      Overview: Deactivating a subscription seat is useful in the event that you would like to install Canvas on a new device or free up available seats. Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw Steps To Perform: 1. Go ...