Will my Canvas Subscription automatically renew?

Will my Canvas Subscription automatically renew?

Overview: When you purchase through the MyCommerce cart, auto renewal is set on by default. You will receive reminder emails 5 days before it expires and will be automatically renewed at the end of your period (monthly or annual). The charge will be made on the same bank card you used for your original purchase. You will receive an Auto-Renew confirmation email upon successful renewal.

If you wish to cancel the auto renewal process, click here for instructions. 

For additional assistance, please contact Customer Care to create a Support Ticket or contact us by phone at 1-833-721-0829 and a Support agent can assist you.

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