Licensing
Canvas X Geo System Requirements + Documentation
Canvas X Geo System Requirements + Documentation Getting Started Guide Getting Started Guide (PDF) Canvas X Geo Help Canvas X Geo User Guide (PDF) Supported File Formats Canvas X Geo can import and access data in over 70 file formats. View them all ...
Canvas Message: "This computer has been deactivated from your membership"
Overview: If you are receiving this message when opening or activating Canvas X Draw for Mac, there are some steps you can perform to resolve this issue. This message will occur if all of your subscription seats are already in use, performed a drive ...
Canvas Message: "You have activated your Canvas membership on too many computers..."
Overview: When attempting to license a Canvas subscription past the allotted seat count purchased, you may receive a message stating "You have activated your Canvas membership on too many computers..." Applies To: Canvas X, Canvas Geo, Canvas X3, ...
Canvas Message: "The entered License Key is not valid. Please check your license key"
Overview: Canvas License keys are specific to its version. For instance: If you install Canvas X and try to use a key from an earlier version (e.g. Canvas X 2019), the following message will appear: Applies To: Canvas X, Canvas X Geo, Canvas X3, ...
Perpetual License Offline Registration
Some organizations have restricted or limited Internet access. Offline registration allows people to register their perpetually licensed application on one machine disconnected from the Internet with another. The following are the steps to complete ...
How to Deactivate a Subscription License Seat
Overview: Deactivating a subscription seat is useful in the event that you would like to install Canvas on a new device or free up available seats. Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw Steps To Perform: 1. Go ...
How do I change my email address for CanvasID?
Please contact our Customer Care team to update or change your CanvasID Account information. You can create a ticket or call us at 1-833-721-0829. Thank you for using Canvas.
Why is my license key showing as overused when I start Canvas?
When a new operating system is installed or if there are hardware changes, the program counts it as a "new" computer even if it's actually the same one. We can deactivate that key and reissue a new one and send it to your email, however any computers ...
Popular Articles
How to Create a Transparent Background in a Raster Image
Overview: This article demonstrates how to remove a background and make it transparent in a raster image, using the Channel palette. Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw Steps to Perform: 1. Go to Window > Palettes > Channels ...
System Requirements for Canvas for Mac Versions
Overview: Canvas for Mac versions can be installed on the following macOS operating systems. Note: Please do not install Canvas on Beta or unreleased versions of macOS, as we will not be able to provide Support until it is officially released and in ...
Working with Other File Formats
Working with Other File Formats When you use other file formats supported by Canvas X Draw, you can select options when you open, place, import, save, or export some types of files. The most common file formats and their options are described in this ...
Canvas X Draw (macOS) Release Notes
Canvas X Draw Release Notes Build 7089 Improvements Addition of a visual cue for documents that has been edited. Support of multiple links inside the same text object. Addition of Isometric Guides to the Layout - Grids & Guides menu. Fixes Fixed a ...
Canvas X Geo Supported File Formats
S-57 Files Phase One RAW Adobe® Illustrator® CS Sony RAW ARW Bitmap Support Raster Format USGS STDS (Spatial Data Transfer Standard) CorelDRAW (Versions 3.x – 8.x) Computer Graphics Metafile CMX Corel Presentation Exchange Legacy Canon RAW CR2 Canon ...