How do I get my license information after purchase?

How do I get my license information after purchase?

Overview: After making a purchase for Canvas Software through the cart, you are taken to a webpage that provides the license information and Canvas installer download link.  You will also receive this information in an email from “share-it!” noreply-eng@shareit.com.  

If you have additional questions regarding your purchase, feel free to contact Customer Care to create a Support Ticket or contact us by phone at 1-833-721-0829 and a Support agent can assist you.


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