Do I need an Internet connection for subscription-software?
Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw
Canvas X products needs open internet access in order to license or activate. Once activated, you can use offline for a limited period as Canvas will need to connect to the Internet at least once every 30 days to maintain activation.
If your internet access is limited or restricted, please contact our Sales team to discuss other alternative license types: email@example.com
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Why do I need to accept cookies?
Overview: Cookies are placed on your browser for your convenience, and the Commerce System used is dependent on these cookies. When you place an order, information is written onto your hard drive. Most browsers accept cookies by default. If you ...
How to Deactivate a Subscription License Seat
Overview: Deactivating a subscription seat is useful in the event that you would like to install Canvas on a new device or free up available seats. Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw Steps To Perform: 1. Go ...
How To move a Subscription from one computer to another
Overview: You have the ability to move your Canvas Subscription from one computer to another, in the event your computer stops working or if you buy a new one. Applies To: Canvas X Draw (Mac/Win), Canvas X Geo, Canvas X Pro Steps To Perform: 1. ...
How do I cancel my Canvas Subscription auto-renewal?
Overview: How to cancel the auto-renewal of your Canvas Subscription. Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw Steps To Perform: 1. Log into MyCommerce Share-It Order Number here to disable ...
Will my Canvas Subscription automatically renew?
Overview: When you purchase through the MyCommerce cart, auto renewal is set on by default. You will receive reminder emails 5 days before it expires and will be automatically renewed at the end of your period (monthly or annual). The charge will be ...