How do I reset Canvas settings in Windows?
Overview: If you are having issues in Canvas, you have the option to reset the Canvas settings to try to resolve the issue.
Note: All prior custom settings will be removed and will need to be redone.
Applies To: Canvas X, Canvas X Geo, Canvas X3
Steps To Perform:
- Close Canvas X
- In Windows Explorer, navigate to this folder:
- Recent versions of Canvas X: C:\Users\[username]\AppData\Roaming\Canvas GFX\
- Older versions of Canvas X: C:\Users\[username]\AppData\Roaming\ACD Systems\
- Delete the appropriate "Canvas X" folder.
- Restart your PC.
- Once your PC has restarted, re-launch Canvas X, and the original settings will be restored.
Note : If you cannot view the AppData folder, follow these steps and see the screenshot below.
- Go to Control Panel | File Explorer Options.
- Click the View Tab.
- Select Show hidden files, folders, and drives.
- Click Apply
Please create a ticket if you have any problems or suggestions for this article. Thank you for using Canvas.
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