How do I reset Canvas settings in Windows?

How do I reset Canvas settings in Windows?

Overview:  If you are having issues in Canvas, you have the option to reset the Canvas settings to try to resolve the issue. 
Note: All prior custom settings will be removed and will need to be redone.
Applies To: Canvas X, Canvas X Geo, Canvas X3

Steps To Perform:
  1. Close Canvas X
  2. In Windows Explorer, navigate to this folder:
    1. Recent versions of Canvas X:   C:\Users\[username]\AppData\Roaming\Canvas GFX\
    2. Older versions of Canvas X: C:\Users\[username]\AppData\Roaming\ACD Systems\
  3. Delete the appropriate "Canvas X" folder.
  4. Restart your PC.
  5. Once your PC has restarted, re-launch Canvas X, and the original settings will be restored.
Note : If you cannot view the AppData folder, follow these steps and see the screenshot below.
  1. Go to Control Panel | File Explorer Options.
  2. Click the View Tab.
  3. Select Show hidden files, folders, and drives.
  4. Click Apply



Please create a ticket if you have any problems or suggestions for this article. Thank you for using Canvas.

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